Our casino review methodology relies heavily on player complaints, seeing as they give us valuable information about the issues experienced by players and the casinos' way of resolving them.

Sorry to hear about this situation. You can send us a letter to [email protected] with the subject "CasinoGuru Review". Tell us an email address from your account and maybe more details about difficulties you've met. We'll try to find where was the problem.

А товары для домаАксессуары для ваннойАроматы для домаДиффузорыПалочки равным образом подставкиСаше также маслаСвечиСпреиКовры равным образом коврикиКухонная посудаКастрюли также ковшиМиски и салатникиПосуда для запеканияСковороды как и сотейникиЧайники в свой черед кофеваркиЭкраны и крышкиХранение продуктовКухонные принадлежностиАксессуары для бара Кухонные инструменты Ножи равным образом разделочные доскиФормы для приготовленияОсвещениеСветильники в свой черед люстрыФонариСветовой декорОформление интерьераВазыДекор напольныйДекор настольныйДекор настенныйДекоративные подушки также наволочкиКартины как и постерыКашпо в свой черед растенияНовогодние игрушкиПодсвечники в свой черед свечиФоторамкиШторыПокрывала в свой черед пледыПледыЧехлы для мебелиПокрывалаПолотенцаПостельные принадлежностиНаволочкиНаматрасникиОдеялаПеленки в свой черед бортикиПододеяльникиПодушкиПостельное бельеПростыниСтоловая посудаСервировка столаСтаканы, бокалы, рюмкиСтоловая посуда в свой черед сервизыСтоловые приборыТекстиль для кухниНаборы кухонного текстиляПодушки для стульевПрихватки равным образом фартукиСкатерти как и салфеткиТовары для животныхМягкие местаПереноскиХранение вещейВешалкиКороба, корзины равным образом органайзерыПлечики для одеждыЧехлы для одеждыШкатулки

The casino also explained that the player needed to wager a specific amount before withdrawing, according to their terms and conditions. After fulfilling these requirements, the player confirmed that the withdrawal had been processed and received. We marked the complaint as 'resolved'.

We had advised him to be patient as withdrawals could take up to 14 days due to KYC verification or high volume of withdrawal requests. The issue was successfully resolved, the player received his winnings, and we closed the complaint.

We can not control the outcome of the games, and we feel that this is a good thing as this means everyone has an equal chance to win!

The player from Italy has been waiting for a withdrawal for less than two weeks. Unfortunately, their payout hasn’t been received yet.

Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us .We count ourselves lucky for customers like you. We look forward to working with you again in the future!

The player from Austria tried to withdraw his winnings, but the casino canceled the withdrawal probably due to deposits made from a third-party payment method.

Our evaluation has led to the casino's Safety Index, a numerical and verbal representation of our findings regarding safety and fairness of online casinos. A higher Safety Index generally correlates with a higher likelihood of a positive gameplay experience and hassle-free withdrawals.

The player from Georgia faced issues with withdrawal attempts being canceled for a week without reason. Despite contacting customer service, there was no resolution, leading the player to suspect the site was a scam.

The casino admitted to an error in crediting the incorrect free spins and offered more spins instead of returning the lost 200€. The issue has been resolved successfully.

The player from North click Rhine-Westphalia has submitted a withdrawal request less than two weeks prior to contacting us. Winnings haven’t been obtained up to this day. The player later confirmed that the withdrawal was processed successfully, therefore we marked this complaint as resolved.

The player's unable to withdraw her balance as the payment methods are unavailable. The complain was closed as the player received his payout.